In accordance with Article 63(2) of Regulation (EU, EURATOM) 2018/1046 of 18 July (Omnibus Regulation), which repealed Regulation (EU/EURATOM) No 966/2012, Member States shall take all necessary measures, including legislative, regulatory and administrative measures, to protect the financial interests of the EU, including the prevention, detection and correction of irregularities and fraud.

In addition to Article 72(h) of Regulation (EU) No 1303/2013 of the European Parliament and of the Council of 17 December 2013, management and control systems shall ensure the prevention, detection and correction of irregularities, including fraud, and the recovery of amounts unduly paid, Article 125(4)(c) of that Regulation requires the managing authorities to establish effective and proportionate anti-fraud measures, taking into account the risks identified.

The anti-fraud strategy of the MA of the OP ISE aims to ensure the adoption of effective and proportionate anti-fraud measures, taking into account the risks identified in the scope of its activity and establishes its position in relation to fraud, as well as the procedures to be followed in relation to this topic, in the areas of prevention, detection and correction of fraud.

In this context, the definition and implementation of a system for filing and handling complaints is one of the obligations of PO ISE under its Anti-Fraud Strategy, which provides for the existence of an area for electronic complaints, where the general public can reasonably report suspicions of fraud and other irregularities of which they are aware in the application of Community funds.

All complaints submitted by this means are treated with complete confidentiality. The whistleblower will receive a notice of initiation of enquiries and will subsequently be informed of the findings.

To create a complaint:

The Managing Authority of the Operational Programme Demography, Qualifications and Inclusion, designated as PEOPLE2030, headquartered at Av. Columbano Bordalo Pinheiro No 86, 1070-065, Lisbon, as a Mission Structure established by Council of Ministers Resolution No 14/2023 of 10 February 2023, assumes the competences, rights and obligations of the Management Authority of POISE/POAPMC/POCH, as laid down in Order No 6927-A/2023 of 28 June 2023, until the date of the declaration of closure of the Programme issued by the respective audit authority.

If you wish to submit a complaint concerning the APMC OP please use the People's Complaints Channel 2030.